Gloria Starr - Global Success Strategies - Image Consultant - Executive Coaching and Training
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SUCCESS STRATEGIES e-zine

Rapport Building Skills

Studies from several prominent universities say that we decide within the first two seconds of meeting someone whether we like them or not. We make decisions about them in a subconscious way and much of our decision is based on their appearance and their body language. These assessments lead us to snap judgments - right or wrong about people we encounter in our daily lives.

You do have a measure of control over how people react to you in those first few moments. Charming people look you directly in the eye in those first few crucial moments; alarming people avoid eye contact or look at you in a nervous way. Charming people smile when they first meet you; alarming people create distrust and anxiety with their serious and worried facial expressions. Charming people use open and receptive body language; alarming people set barriers with their body language and distrust sets in.

Thirty Seconds or Less to Instant Rapport

Use direct eye contact
Smile
Introduce yourself
Shake hands
Ask open ended questions that require more than a "yes" or "no" answer

Use Open Body Language
Use good posture
Use open gestures-small gestures/small groups, big gestures/big groups
Lean slightly forward toward the person
Avoid crossing your arms or legs
Use slow, fluid movements

Heart to Heart - Hand to Hand
Sit or stand facing the person in a direct way (heart to heart)
Position your hands so they can be seen (hand to hand)

Matching and Mirroring
Synchronize means to match your body language to the persons body language you wish to establish rapport with. Mirroring refers to making similar gestures to the person you are interacting with. Your matching and mirroring movements must be subtle.

Genuine Smile
A real smile starts in the heart, then shows around the lips and then around the eyes. What you thought were wrinkles around the eyes are really your positive attitude indicators.

For the competitive edge in rapport building and ambassador skills log in to The Ambassador Skills Online Assessment Profile

Exciting News: Gloria Starr is starring in a new TV series "Style By Jury" as the image and etiquette expert. This show will begin airing in late September in Canada and will then be sold to the US stations. Complete details on the Premiere Finishing School SM. This program is designed for young people and is taught throughout North America.

Crest/Procter and Gamble signs Ms. Starr for a joint venture. P & G is investing .75 million dollar in this advertising campaign.

Ms. Starr has recently launched her Professional Athletes Finishing School
SM and she has worked with tennis, boxing, football and basketball professionals in the United States.

Certification Training Programs

Perhaps now is the time for you to explore this wonderful career!

Click on this link Image and Etiquette Certification Training Programs
to explore this exciting career option. Two positions remain in each of these programs.

New Books by Gloria Starr
just click on the links and download to your computer for the competitive edge.

Wine Wisdom

The Art and Science of Dressing Well for Men

Manners Really Do Matter


The Polished Professional

Wishing you continues Success and Prosperity,
Gloria Starr


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Global Success Strategies Inc.
Phone: 704-596-9866
Fax: 704-596-9108

expert@gloriastarr.com
Contact Us

The leading provider of Image, Etiquette
and Ambassador Skills programs
Established 1983


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